Select a Package, Place Your Order & Arrange Payment:
Begin by selecting your preferred package on our website and placing your order through our secure online platform. If you would like guidance on the most suitable package for your needs and budget, feel free to call us on 1300 737 863 for personalised assistance. At checkout, you can choose from a range of payment options including Credit Card, AfterPay, Humm, or Bank Transfer. Once your order is received, you will receive an email confirmation with your tax receipt, a copy of our complimentary eBooks, and a selection of our professional Résumé Designs for your review. If you require an urgent turnaround, our express service guarantees delivery within 72 hours—simply add this option at checkout.
Submit Your Documents & Select Your Preferred CV Design:
Once you have placed your order, please email us your existing résumé along with any relevant supporting documents, such as current and previous versions of your résumé, academic or training certificates, job advertisements you are targeting, and any previous applications or cover letters. You are also welcome to include any additional information that may assist us in tailoring your documents to best reflect your experience, strengths, and career goals. After reviewing the Résumé Designs, please email us your preferred design option. If you're unsure or would prefer guidance, we are happy to select a professional and industry-appropriate design on your behalf, tailored to the type of role and sector you are applying for.
Personalised Consultation & Information Gathering:
Your assigned Résumé Writer will carefully review the materials you provide and will be in contact to request any additional details or clarifications as needed. We will also arrange a convenient time to speak with you via phone or Microsoft Teams to gain a comprehensive understanding of your career goals, professional background, and individual preferences. Our team is available from 9am to 9pm, seven days a week, to accommodate diverse work schedules and ensure you receive dedicated, personalised support throughout this important project.
Receive Your Professionally Written Documents with Unlimited Revisions:
Once your Résumé Writer has completed your résumé and job application documents, they will be emailed to you in both Microsoft Word and PDF formats for your convenience. You will also receive an SMS notification to update you on the progress and confirm that your documents have been sent. We offer unlimited revisions to ensure every detail aligns with your expectations and is refined to your full satisfaction. Your Résumé Writer will remain available to discuss any changes via phone or email, and all requested amendments will be actioned promptly and professionally.
LinkedIn Profile - Finalised Post Resume Approval:
If you have included a LinkedIn profile as part of your order, this service will be completed once your résumé has been finalised and approved. To enable us to update your profile, please email your LinkedIn login credentials along with a professional photo to help maximise your online presence. Our team will then update your profile to align seamlessly with your new résumé, ensuring consistency, keyword optimisation, and adherence to industry best practices to enhance your professional visibility.
Interview Preparation Support:
If you are shortlisted for an interview, we offer one-on-one coaching via Phone, Zoom or Microsoft Teams. Simply get in touch to arrange a session prior to your upcoming job interview. Additionally, we will provide you with a tailored list of 25 likely interview questions based on the job requirements to help you prepare confidently and perform at your best. Additional coaching sessions are available at a discounted rate for existing clients together with help preparing presentations and writing compelling answers to help you ace your interview.